Poison Control Numbers – Germany and Europe: Emergency Overview
Poison Emergency Numbers – Germany and Europe
At Tom Rocket's, your safety is a top priority. On this page, you'll find a carefully curated list of national poison control hotlines in Germany and across Europe. In case of doubt, don't hesitate to call 112 – available throughout Europe and staffed by trained emergency responders.
Poison Control Systems in Europe – Brief Overview
Poison control systems are not standardized across Europe. Some countries operate central national hotlines, while others rely on regional centers or the general emergency call system. Below, we provide the key contact numbers for each country and explain how their systems work.
Germany
Germany uses a decentralized system with several regional poison information centers. All centers can be reached via the nationwide short number 19240 (often accessible without an area code), or through specific regional area codes:
Berlin, Brandenburg, Saxony: 030 19240
Bavaria: 089 19240
Baden-Württemberg (Freiburg): 0761 19240
Hesse, Rhineland-Palatinate, Saarland: 06131 19240
North Rhine-Westphalia (Bonn): 0228 19240
Lower Saxony, Bremen, Hamburg: 0551 19240
Mecklenburg-Western Pomerania, Schleswig-Holstein: usually via 030 19240
Thuringia: 0361 730730
Always available in any case: 112
Austria
Centrally managed by the Vienna Poison Information Center:
+43 1 406 4343 (available 24/7 nationwide)
Switzerland
Central hotline Tox Info Suisse:
145 (nationwide without area code)
Belgium
National central hotline:
+32 70 245 245
France
Decentralized via regional “Centres Antipoison.”
For acute emergencies:
15 (SAMU)
or 112
Regional poison centers can be found online, e.g., via the French Ministry of Health website.
Italy
National advisory hotline:
800 883300 (Centro Nazionale di Informazione Tossicologica)
Additional regional centers also exist.
Spain
No unified national poison hotline.
Recommendation:
112 (central emergency number, connects to medical services as needed)
Regional centers exist in major areas – contact details via local health authorities.
Netherlands
Central hotline for medical professionals:
+31 88 755 8000 (doctors and specialists only)
General public: contact GP or call 112
Sweden
112 (central emergency number, connects to poison center)
Direct line: +46 10 456 6700
Denmark
+45 82 12 12 12 (Poison Line)
Finland
+358 9 471 977
Norway
+47 22 59 13 00
United Kingdom
111 (NHS helpline for non-urgent emergencies)
999 for acute emergencies
Ireland
+353 1 809 2566
Portugal
+351 800 250 250
Greece
+30 210 779 3777
Poland
+48 42 631 4724 (Lodz)
Multiple regional centers available
Czech Republic
+420 224 919 293
+420 224 915 402
Hungary
+36 80 201 199
Slovakia
+421 2 54 77 4166
Slovenia
+386 41 650 500
Croatia
+385 1 23 48 342 (Zagreb)
For emergencies: 112
Romania
112 (central)
Bulgaria
112 (central)
General Information
112 is the standardized emergency number across the EU. It connects you to local emergency services and can forward you to poison control if needed. Some countries differentiate between central and regional centers. Where applicable, we’ve included specific notes. This list is regularly updated but does not claim to be exhaustive – when in doubt, always dial 112.
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