Up to 55% on Poppers
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FAQ
FAQ ÜBERSICHT ÖFFNEN

Our FAQ - Your customer account and data

Why do I need a customer account?


If you create a customer account with us, you have the following advantages:

     > Collect bonus points with every purchase and redeem them as a voucher

     > Faster shopping through saved user data and settings

     > You can save multiple delivery addresses

     > Insight into your orders including shipment information

     > Put articles on your wish list for future purchases

     > Manage your newsletter subscription

     > And much more 

How can I create a customer account?


You can simply create your customer account when you place your first order.

I forgot my password, what can I do?


If you have forgotten your password, you can use the "forgotten password" function at any time and have a new password send to you.

You can then change this newly generated password in your customer account back to your chosen password.

How can I change data in my customer account?


You can change your customer data at any time using the following link.

You just have to be logged in and click on the Change button under the respective menu item that you want to edit.